Platform Support
Help and Support
There are multiple methods available on the 3keel Sustainable Commodities platform for seeking further information and support. Further support can be sought through the Help Centre, Chat function and by raising a ticket. You can also email ...
Declaration Questions
Note: the video above is dated 2024 but is still relevant to the 2025 reporting process. To complete your declarations on the 3Keel Commodities Platform, you must download the Declaration templates for your associated commodities, complete the ...
Navigating the Commodities Home Page
The Commodities Home Page provides an overview of the tasks that need to be completed on the platform. From the Home Page you can validate your customers, navigate to your customer Policy questions, upload your completed Declaration volume templates, ...
Policy Questions
The policy questions relate to each customer you supply to, for each commodity you supply to them. Policy questions are due by the 5th December 2024. Select 'Policy question' from the Home Page to be taken to the policy questions table. To support ...
Sign-up to 3Keel Commodities
Passwordless explained - your log-in journey Note: the video above is dated 2024 but is still relevant to the 2025 reporting process. Follow these steps to log in securely without a password using our Passwordless Login feature: 1. Click the link in ...